General Statement of Duties:

To provide human resources support for the Harrisonburg-Rockingham Community Services Board’s Human Resources department. The person in this position will perform a wide range of moderately complex administrative personnel related tasks. This position is directly responsible to the Human Resources Manager. A high level of discretion and confidentiality is required.

This position is classified as non-exempt under the provisions of the Fair Labor Standards Act.

Major Duties and Responsibilities:

  • Conducts New Hire orientation and associated paperwork for all employees, contractors, interns and volunteers;
  • Facilitates the onboarding process for all employees, contractors, interns, and volunteers.
  • Issues/ reissues badges for employees, interns, contractors, and any other applicable entities.
  • Establishes and maintains employment recruitment files to ensure they contain all required elements, and provides follow up responses to employment inquiries;
  • Prepares correspondence at the direction of the HR Manager, such as letters of employment, benefit verifications, letters to applicants, etc.;
  • Performs all filing functions for Human Resources, including current and closed staff personnel files, medical files, student/volunteer/contractual and recruitment files ;
  • Assists in preparation for regulatory audits
  • Prepares payroll, I-9 and personnel files for destruction according to State and Federal requirements at the direction of the HR Manager;
  • Processes employment verifications in accordance with agency policies;
  • Initiate the applicable background for all employees, contractors, interns, and volunteers. Checks include VSP Fingerprinting, DSS-Central Registry, and DMV.
  • Ability to efficiently balance the recruitment for 15-25 open positions at a time.
  • Participates in job fairs and other recruitment events to promote employer brand and attract potential candidates.
  • Advertise job openings on company’s career page, social media, job boards, and internally.
  • Send job offer emails and answer questions about compensation and benefits.
  • Performs benefits administration including enrollments, answering insurance questions, claims resolution, change reporting, and reviewing insurance invoices for payment; Works closely with the HR Manager to coordinate annual open enrollment, FMLA/ STD and ACA reporting;
  • Proactively prepares payroll change forms for review and enters data into the Human Resources Information System within specified deadlines; Reviews payroll changes at the direction of the HR Manager and communicates back to payroll.
  • Maintains agency organizational chart;
  • Updates job knowledge by participating in educational opportunities such as seminars, reading professional publications, and professional groups; i.e SHRM, Attends required meetings.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service;
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
  • Collaborates with hiring managers to identify recruitment needs and to provide regular updates.
  • Prevent legal challenges by understanding current legislation in employment/labor.
  • Assist HR manager in ensuring compliance with labor regulations.
  • Tracks and enters performance review ratings in the Human Resources Information System;
  • Performs other duties as assigned consistent with established operational policies and procedures

Required Knowledge, Skills, and Abilities:

Knowledge of current human resources principles and practices, regulations and legalities.  Excellent skills in maintaining accurate and up-to-date files required. Demonstrated ability to communicate effectively, both in person and on the telephone; ability to maintain high level of confidentiality regarding staff information; excellent organizational skills; excellent communication and interpersonal skills and attention to detail.  Experience working with hiring managers/ supervisors and external and internal customers. Requires regular and reliable attendance, sound judgment, discretion, dependability and efficiency. Demonstrated skill using word processing and spreadsheet software required. Ability to work well independently and in a team.

Minimum Education and Experience:

Associate’s Degree in Business Administration or related field; plus considerable years of human resources experience, OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Bachelor’s Degree in Business Administration, Human Resources or related field preferred.

Other Information:

Equipment: Telephone system, Latop, designated software, copy machine, fax machine,

 Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels

Work Location: 1241 North Main Street

Work Hazards: Some hazard associated with repetitive motion necessary for keyboarding; also with lifting/storing/retrieving records and supplies; minimal hazards associated with a human services environment.

Work Schedule:  Monday through Friday, regular office hours; additional hours as needed to perform job requirements.  Regular and reliable attendance is required