CSU Specialist

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Major Essential Functions:

  1. Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
  2. Completes admission process and discharge process for individuals being admitted do/discharged from the program.
  3. Provides input in the development of treatment plans that address the needs of the resident’s treatment during enrollment and collaborates with Case Coordinator regarding needed referrals and services upon discharge.
  4. Works to establish linkages between resident and naturally occurring supports in the family and community, as well as with other service providing agencies.
  5. Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
  6. Accurately completes clinical documentation and other paperwork as required.
  7. In conjunction with other program staff, provides general supervision of the CSU, and ensures that policies and procedures are followed.
  8. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  9. Expected to help with routine tasks to help maintain the facility and program readiness for admissions, includes and not limited to, doing facility laundry, helping with cleaning surfaces, assisting other staff in kitchen duties such as putting away groceries etc.
  10. Expected to collaborate with multidisciplinary team on ensuring that all needed tasks are completed during assigned shifts.
  11. Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  12. Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  13. Completes other tasks and duties as assigned by supervisor and/or other management staff.

 

Required Knowledge, Skills and Abilities:

  • Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders, both individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring treatment interventions both individually and in a group setting.
  • Good diagnostic, evaluative, and crisis intervention skills.
  • Knowledge of mental health recovery models of care.
  • Knowledge of treatment modalities and intervention techniques, such as group therapy, behavior management, supportive counseling, family education, crisis intervention, and discharge planning.
  • Skills in identifying and documenting a consumer’s needs for resources, services and other support; using information from assessments,
  • Ability to problem-solve and respond quickly to crisis situations. Ability to function calmly in stressful situations.
  • Ability to communicate effectively verbally and in writing.
  • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
  • The ability to work as part of a clinical treatment team is essential.

 

Minimum Education and Experience:

  • Bachelors level in Human Services plus one year of experience in the human services field or a combination of education and experience that is equivalent is required.
  • QMHP (Qualified Mental Health Professional) qualifications.

 

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • Trauma Informed Treatment
  • First Aid
  • Drivers License with acceptable record.
  • Background check with favorable results.
  • AED Training

 

Other Information:

Work Equipment: Telephone, PC, pager, AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Hours include both first and second shift on weekdays and weekends in order to provide support to residents based on their needs. Some flexibility is required in order to meet and respond to coverage needs and individual residents’ needs.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

 

 

ACT Program Assistant

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Major Essential Functions:

  • Provides administrative support to the entire ACT Team, with intensive support to the Team Leader, and Psychiatric Care Provider.
  • Schedules appointments for Care Provider and nursing staff.
  • Utilizes a multi-line phone system to answer incoming ACT calls in a prompt, helpful, and professional manner; appropriately directs calls and assists with ensuring urgent needs; develops knowledge of consumers in order to best meet their needs and route their calls.
  • Maintains client records and follows established guidelines for:  filing and retrieving documents, transferring medical records within the HRCSB, ensuring current documents are stocked and available for staff utilization, and protecting the confidentiality/security of client records.
  • Orients new employees to office protocol and procedures.
  • Assists staff in problem solving issues with office equipment, including computers, software, printers, etc.
  • Distributes program, courier, and US mail, bulletins, memos, and notices in a timely fashion.
  • Reviews expenditures for accuracy and conformance with established guidelines/standards (a high degree of accuracy and attention to detail is required).
  • Researches concerns and reports discrepancies to supervisor.
  • Prepares payment vouchers and processes invoices for payment.
  • Implements and maintains new tracking mechanisms upon request and prepares daily, weekly, monthly, and quarterly reports for Team Leader on multiple data elements, e.g. pharmacy, monthly breakdown of expenditures by funding type, etc.  Tracks ACT data using a DBHDS database and submits reports by deadlines.
  • Assists with maintaining resource information, updating Consumer List, and keeping information current and available to staff in the ACT folder.
  • Serves as the program’s liaison by partnering with other departments and outside vendors to a) provide program-related information/reports, b) keep equipment functional and available, and c) resolve issues that may ACT program performance and collaborate with client payees regarding mailing arrangements for transient clients.
  • Undertakes responsibility for special projects and assists with organizing team events.
  • Organizes, maintains, and adjusts complex file system in order to provide ready access to information and to produce unscheduled reports when needed.
  • Assists with service authorizations via faxing and following up.
  • Maintains the ACT database.
  • Performs other related duties as requested or assigned. Makes effective use of available technology, including computers, e-mail, voicemail and electronic health record.
  • Performs other duties as agency needs require.

Required Knowledge, Skills, and Abilities:

  • Strong organizational skills and attention to detail, ability to assume appropriate initiative and set and meet goals.
  • Ability to work cooperatively and effectively with other individuals and organizations.
  • Demonstrated effective communication skills, good judgement and conflict resolution skills.
  • Computer literacy and word processing skills required,
  • The ability to create spreadsheets and previous experience with data collection platforms a plus.
  • Knowledge of mental health, substance abuse, intellectual disability concepts, and basic understanding of practices such as Housing First, Motivational Interviewing, Harm Reduction and Trauma Informed Care is a plus.

Other Requirements:

  • Valid Drivers’ License with acceptable record.
  • Background check with favorable results.

Work Equipment: Smart Phone, calculator, computer and related software, multi fax/copier/printer/scanner machine, vehicle.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1241 N. Main St. office and other community sites as necessary.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors. Use of universal precautions required.

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

HIPAA Access Level 2:  Complete access to protected health information (PHI), limited to the minimum necessary, to fulfill agency management responsibilities (e.g., management of risk, quality, accountability, compliance, programs/services, etc.). Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.

 

Human Resources Specialist

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HRCSB is seeking a full-time Human Resources Specialist. Are you a detail-oriented, organized, and reliable individual with a passion for human resources and helping employees thrive in a supportive work environment? If so, we have an exciting opportunity for you! We are currently seeking a dedicated Human Resources Specialist to join our team.
Duties include but not limited to:
• Ensure strict confidentiality of sensitive HR information and adhere to data protection regulations.
• Computer proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Manage employee recruitment, including sourcing.
• Facilitate employee onboarding process, ensuring a smooth and welcoming experience for new hires.
• Maintain and update employee files, both physical and digital, ensuring accuracy and compliance with company policies and legal requirements.
• Handle a high volume of employment records, data entry, and maintenance in our HR database.
• Conduct employee training sessions, workshops, and orientations as required.

High School Diploma or equivalent and Administrative or Human Resources experience. Bachelor’s Degree in Business Administration, Human Resources or related field preferred.
Join our dynamic team and contribute to the success and growth of our organization! We look forward to reviewing your application.

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CSU Coordinator

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Major Essential Functions:

  1. Primary responsibility for coordinating/scheduling Admissions, completing Intake Assessments, and Discharge Planning to program residents.
  2. Primary responsibility for developing individual treatment plans that address the needs of the resident’s treatment for while receiving services.
  3. Primary responsibility to ensure completion of Safety Plan completion for all individuals admitted into the program.
  4. Works with the CSU Supervisor to ensure that records meet licensure and reimbursement guidelines.
  5. Provides after-hours admission/administrative coverage as well as staff consult for CSU on a rotating basis.
  6. Supports supervisor in ensuring shift coverage.
  7. Accurately completes clinical, administrative, and other paperwork as required.
  8. Assists CSU Supervisor by developing treatment resources and planning content for group and individual treatment.
  9. Establishes and maintains a comprehensive system for referral and networking of consumer services and resource needs.
  10. Works to establish linkages between resident and naturally occurring supports in the family and community, as well as with other service providing agencies.
  11. In conjunction with the CSU Supervisor, provides general supervision of the CSU, and ensures that policies and procedures are followed.
  12. Provide positive behavior supports to residents. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  13. Assists residents, when necessary, with daily living tasks, including general facility maintenance tasks, laundry, meal preparation, and transportation.
  14.  Attends interdisciplinary, inter-agency and community-based meetings related to consumer treatment.
  15. In conjunction with the CSU Supervisor assures compliance with agency policy, client rights, confidentiality, licensure regulations and Medicaid regulations as applicable.
  16. Completes other tasks and duties as assigned by supervisor and/or other management staff.

Required Knowledge, Skills and Abilities:

    • Thorough knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, substance abuse, and co-occurring disorders individually and in a group setting.
    • Maintains trauma-informed treatment perspective.
    • Knowledge of casework management and discharge planning practices and procedures.
    • Good diagnostic, evaluative, and crisis intervention skills.
    • Clinical competence in managing suicidal consumers.
    • Ability to function calmly in stressful situations.
    • Ability to communicate effectively verbally and in writing.
    • Ability to establish and maintain effective working relationships with other employees and with private and public agency personnel.
    • The ability to work as part of a clinical treatment team is essential.
    • Ability to work as part of a team to assist in providing administrative and clinical supervision.

Minimum Education and Experience:

Bachelors level in Human Services plus one year of experience in the human services field. Must be eligible to register as a QMHP (Qualified Mental Health Professional) with equivalent combination of experience and training which provides the required knowledge, skills and abilities.  Master’s Level Licensed eligible/Licensure Preferred.  If licensed, staff member is responsible for submitting proof of license renewal to the Human Resources office.

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • Trauma Informed Training
  • First Aid Certification
  • AED Training
  • Driver’s License with acceptable record.
  • Background check with favorable results

Other Information:

Work Equipment: Telephone, PC, Fax,  AED, misc. household appliances (i.e. washer/dryer, stove, dishwasher)

Work Environment: Residential setting with normal lighting levels, temperature, air quality, ventilation and noise levels.

Work Location: 1353 N. Main St., Harrisonburg, VA 22802

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; behaviors and hazards associated with necessary use of medical procedures. Use of universal precautions required. Use of protective equipment recommended.

Work Schedule: Schedule is initially set at five days/week between the hours of 8-5pm. However, flexibility is required in order to meet and respond to coverage needs and individual residents’ needs.  After-hours consult rotation. Regular attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.

 

Hospital Liaison Coordinator

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Major Duties and Responsibilities:

Serves as Lead Liaison for all the state Hospitals

  • Serves as primary contact person for facilitating discharge of individuals receiving inpatient services at Department of Behavioral Health and Developmental Disabilities (DBHDS) funded mental health facilities.
  • Works with individual consumers, as well as their respective inpatient staff and community support teams to achieve timely and effective discharge and effective engagement in community services.
  • Ensures that copies of advance directives, wellness recovery action plans (WRAP), or similar expressions of a consumer’s treatment preferences, if available, are included in the consumer’s service record.
  • Serves as primary case coordinator for individuals admitted to adult state hospitals who are not already supported by a CSB case manager.
  • Develops and documents plans for hospital discharge and initiation of appropriate community services.
  • Provides supervision and support to the Hospital Discharge Liaison position, including completing regular performance plans and evaluations as well as regular supervision.
  • Represents the agency at regularly scheduled state hospital liaison meetings, providing accountability to the hospital and to the region for aggressive and effective discharge planning for each local individual.
  • Collaborates with Emergency Services staff to ensure that timely and effective discharge planning is initiated immediately upon admission of individuals to inpatient services.
  • Collaborates with Same Day Access staff to ensure that timely and effective intake planning is initiated upon hospital discharge of individuals to outpatient community services.
  • Assesses, secures, monitors, and coordinates multiple services according to client’s needs.

Serves as DAP Coordinator

  • Creates and maintain DAP plans and agreements, identifying DAP eligible clients, and identifying appropriate Core Services for one-time and ongoing DAP expenditures, attends the RUMCT meetings and DAP scrubbings.
  • Coordinates or completes assessments to determine needed level of care for DAP clients.
  • Coordinates case monitoring and limited coordination for individuals with DAP plans who do not otherwise receive CSB services; monitors benefits and ensures documentation to support DAP-funded services, including current UAIs and/or DLA-20s.

Serves as NGRI Case Coordinator

  • Coordinates services to clients judged Not Guilty by Reason of Insanity (NGRI) by the court.
  • Coordinates hospital discharge planning including attending treatment planning meetings, creating Risk Management Plans and Conditional Release Plans, and monitors court ordered services provided by HRCSB.
  • Attends court hearings and represents the HRCSB in the community. Facilitates the agency’s NGRI committee meetings. Submits all required reports to the court on time.
  • Will serve as NGRI Case Manager, if needed, for NGRI clients.

Serves as Competency Restoration Coordinator

  • Coordinates and provides competency restoration services to those individuals found incompetent to stand trial by a licensed psychologist.  These court ordered services may occur either on an out-patient basis or in the Rockingham-Harrisonburg Regional Jail.
  • Completes all of the mandated paperwork and billing for both the court and DBHDS in relation to competency restoration services.
  • Oversees and supports other staff who complete restoration services.

General roles

  • Provides and documents services in compliance with CSB policy, client rights, confidentiality, licensure regulations, and Medicaid regulations as applicable.
  • Maintains effective working relationships with coworkers and customers based on courtesy, compassion and respect.
  • Ensures that staff protects carefully the confidentiality of clients.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Demonstrates a desire and willingness to continue growing and learning professionally, as evidenced by participation in appropriate workshops, seminars, and conferences.
  • Performs other related duties consistent with the mission of the Harrisonburg Rockingham Community Services Board.

Required Knowledge, Skills and Abilities:

  • Extensive knowledge of a wide range of client service approaches and resources for individuals with serious and persistent mental illness.
  • skills in delivering services and crisis intervention.
  • ability to plan, organize, develop, and document services in a manner that maximizes accountability; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to work cooperatively and effectively with others.
  • ability to speak and write concisely and effectively.
  • demonstrated good judgment.
  • ability to identify and solve problems and overcome barriers.

Additional Requirements:

  • Drivers License with acceptable record.
  • Background Check with favorable results
  • MANDT
  • First Aid

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services plus two years of experience in a mental health, developmental disabilities or substance use setting or a related human services field; or any equivalent combination of education and experience which provides the required knowledge, skills and abilities.

Other Information:

Equipment: Telephone, copier, vehicle, computer, word processing software, electronic health record.

Work Environment: General office environment with normal lighting levels, temperature, air quality, ventilation and noise levels. Community settings, facilities, individuals’ homes with environment as determined by occupant.

Work Location: 1241 N. Main St., Harrisonburg; jails, state hospitals, individuals’ homes, facilities and/or community settings.

Work Hazards: Minimal hazards associated with inpatient settings and community programs for individuals with serious and persistent mental illness.

Work Schedule: Monday through Friday, regular office hours; some evening and weekend hours may be minimally required; additional hours as needed to perform job requirements. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access, both written and electronic, to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.

 

Overnight Residential Relief Staff

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Residential Overnight Hourly Staff provide direct client services to the residents of Community Services Board operated supervised living residential services. Clients are adults with mental illness in recovery. Position requires: working knowledge of psychology, counseling and/or social work; mental illness and substance abuse; ability to work effectively with clients and service providers in the community. Services include on-site support and supervision. Residential Overnight Hourly Staff commit to a regular schedule and also fill in for other regularly scheduled staff in order to ensure staffing coverage to meet the needs of the residents. The typical shifts are overnights 9:45 PM – 7:15 AM at Market Street House. The position is awake.

Major Essential Functions:

  • Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.
  • Works assigned overnight hours to provide supervision for residents, including some scheduled hours when other agencies are closed.
  • Provides supervision and guidance to residents, helping establish and maintain daily living routines.
  • Provides support and skill-building training to residents based on their needs and interests in order to maintain or improve their community living skills.
  • Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.
  • Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.
  • Provides crisis intervention as needed, accessing emergency services as appropriate.
  • Plans and conducts activities with residents to promote community integration.
  • Summarizes clients’ activities and makes written reports.
  • Delivers medications to HRCSB clients in the community enrolled in the mobile meds program.
  • Handles any physical plant emergencies.
  • Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
  • Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

  • Working knowledge of mental illness and substance abuse; some knowledge of principles, practices, and methods of mental health education and counseling.
  • Principles of record keeping and documentation.
  • Basic ethics appropriate to a helping relationship including confidentiality issues.
  • Demonstrated ability to work with targeted populations.
  • Ability to instruct and support clients; ability to work effectively with clients and service providers in the community;
  • Good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself; show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

  • Possession of a valid driver’s license, ability to drive safely and acceptable driving record.
  • Background check with favorable results.
  • MANDT
  • First Aid

Minimum Education and Experience:

Graduation from an accredited college or university with a Bachelor’s degree in human services, psychology, social work, counseling or a related specialty. (Experience in a mental health, intellectual disability, or substance abuse setting; OR any equivalent combination of experience and training which provides the required knowledge, skills, and abilities is preferred).

Other Information:

Equipment: Telephone, vehicle, breathalyzer, computer, copier/fax/scanner, household appliances.

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment. Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Shifts are scheduled to provide support to residents during overnight hours. Flexibility is required in order to meet and respond to program needs. Regular and reliable attendance is required.

HIPAA Access Level 2: Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.

 

Residential Relief Staff

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General Statement of Duties:

Residential Relief Staff provide direct client services to the residents of Community Services Board operated residential services. Residents are individuals with serious mental illness who are residing in supervised residential setting. Residential Relief Staff work assigned hours in order to ensure staffing coverage to meet the needs of the residents.

Services include training and support in daily living skills, household management skills, supportive and/or educational counseling, client goal-setting and progress evaluation, activities to promote community integration, on-site support and emergency intervention. The Residential Site Coordinator supervises the work of the Residential Relief Staff. The work requires that confidentiality be maintained in accordance with Board policy. Discretion and independent judgment in providing services are required.

Major Essential Functions:

  • Develops knowledge of residents’ strengths and needs, including background information about social, psychological, medical, independent living characteristics.
  • Works assigned hours and/or stays overnight to provide oversight for residents, including some scheduled hours when other agencies are closed.
  • Provides supervision and guidance to residents, helping establish and maintain daily living routines.
  • Provides direct training and support to residents based on their needs and interests in order to maintain or improve their community living skills.
  • Develops and maintains supportive relationships with residents which promote maximum functioning of each individual.
  • Provides supportive and/or educational counseling, in keeping with each resident’s individual services plan.
  • Provides crisis intervention as needed, accessing emergency services as appropriate.
  • Plans and conducts activities with residents to promote community integration.
  • Summarizes clients’ activities and makes written reports.
  • Handles any physical plant emergencies.
  • Maintains effective relationships with co-workers and clients based on courtesy, compassion, and respect.
  • Is responsible for other duties as assigned, consistent with established policy and procedures.

Required Knowledge, Skills and Abilities:

  • Working knowledge of mental illness and substance abuse.
  • Some knowledge of principles, practices, and methods of mental health education and counseling; principles of record keeping and documentation.
  • Basic ethics appropriate to a helping relationship including confidentiality issues.
  • demonstrated ability to work with targeted populations.
  • Ability to instruct and support clients; ability to work effectively with clients and service providers in the community.
  • good interpersonal skills including the ability to empathize, demonstrate respect, communicate warmly and honestly, and allow a client to assume responsibility for himself/herself.
  • show good judgment and ability to communicate effectively, both verbally and in writing.

Additional Requirement:

  • Possession of a valid driver’s license and acceptable driving record.
  • MANDT
  • First Aid
  • Background check with favorable results.
  • Additional Trainings as required.

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services or a related specialty; OR graduation from an accredited college or university with a bachelor’s degree in another field with a minimum of 16 credit hours in a human services or related specialty.

Other Information:

Equipment: Telephone, vehicle, breathalyzer

Work Environment: CSB operated residential settings, community settings, and offices with lighting levels, temperature ranges, air quality, and ventilation and noise levels as provided in each setting.

Work Location: CSB operated residential settings; community settings.

Work Hazards: Standard hazards associated with a mental health treatment environment.  Standard hazards associated with human service residential environment including hazards associated with problem behaviors; occasional hazards associated with community activities; occasional hazards associated with being the sole staff member on the house premises.

Work Schedule: Hours are scheduled to provide support to residents based on their needs and include evening and weekend responsibilities. Flexibility is required in order to meet and respond to residents’ needs. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.

 

ACT Co-Occurring Disorders Specialist

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Major Essential Functions:

  • Assists in the development, implementation, and maintenance of ACT team services.
  • Collaborates with other members of ACT Team to provide comprehensive mental health and supportive services to clients.
  • Participates in daily ACT treatment team meetings to discuss client treatment goal and needs.
  • Provides goal directed interventions that provide skill development to individuals who have serious and persistent mental illness so that they can reside independently in their communities in the least restrictive environment. Interventions may include: helping consumers acquire basic skills in symptom management and adherence to psychiatric treatment plans; assisting consumers in developing medication adherence skills; helping consumers acquire basic functional skills and appropriate behavior related to the individual’s health and safety; helping consumers with individualized training in development and appropriate use of social skills and personal support system; and assisting consumers with skill development for improved personal hygiene, food preparation, and money management.
  • Performs assessments, determines client service needs, and develops treatment/service in coordination with ACT team.
  • Provides support to clients and families during times of crisis, and links clients to appropriate crisis stabilization services;
  • Provides client-centered treatment utilizing various modalities including basic principles of motivational interviewing, harm reduction, and integrated dual-disorder treatment to encourage harm reduction and sustained recovery. Support may include linking clients to appropriate substance use recovery services in the community as appropriate (i.e. AA, NA) and other natural supports.
  • Coordinates assessment of clients in need of inpatient residential/detox treatment in cooperation with ACT team supervisor and clinician.
  • Coordinates admission and discharge from inpatient treatment.
  • Collaborates and liaisons with law enforcement officers, local hospitals, medical providers, and others in the planning, provision, and evaluation of these services.
  • Produces client related service records and maintains accurate and up-to-date documentation consistent with agency policies and procedures. Maintains detailed documentation that is commensurate with requirements for Medicaid reimbursement and licensure regulations.
  • Receives regular individual guidance and supervision from ACT Supervisor.
  • Collaborates fully with psychiatric care provider to dispense, administer and monitor client medications. Delivers medications to clients in their natural environment, as appropriate.
  • Makes effective use of available technology, including, but not limited to, voice mail, e-mail, electronic medical record system, and other computer resources.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Performs other duties as assigned by supervisor which are consistent with the position and in compliance with agency policies and procedures.

Required Knowledge, Skills, and Abilities:

Thorough understanding of substance use recovery stages of change. Thorough knowledge of the principles and practices of mental health community support; thorough knowledge of mental illness and its treatment; knowledge of mental health and substance abuse interventions; thorough knowledge of crisis intervention/emergency techniques; demonstrated ability to work effectively with consumers in non-office-based service settings; demonstrated ability to work collaboratively with diverse individuals, including consumers, professionals, and family members; knowledge of and adherence to basic ethics appropriate for a helping relationship; ability to write concisely and effectively; skills in maintaining accurate and detailed service logs; excellent interpersonal skills; demonstrated good judgment; ability to respond to after-hours needs in timely manner. Basic computer literacy and word processing skills required.

 

Additional Requirements:

  • Possession of a current valid driver’s license and acceptable driving record.
  • Mandt Training. First Aid/CPR training
  • Medication Administration certification.
  • Background Check

Minimum Education and Experience:

Graduation from an accredited college or university with a bachelor’s degree in human services or related specialty plus two years of work experience with SMI and/or SUD population. Must meet the requirements to be eligible for certified as a Qualified Mental Health Professional-Trainee if not already certified as a QMHP-A. Experience with SUD/co-occurring population and interventions preferred. CSAC certification is a plus.

Other Information:

Equipment: Telephone, copy machine, agency and/or personal vehicle, agency laptop, word processing, agency cellular phone, EHR software.

Work Environment: Community settings (homes, workplaces, shelters, streets) with highly variable work environments. General office environment with normal lighting, temperature, air quality, ventilation and noise levels. Vehicle.

Work Location: 1241 North Main Street, Harrisonburg VA 22802; variety of community settings, mostly within Harrisonburg and Rockingham County.

Work Hazards: Hazards associated with working in variety of community situations, the characteristics of which may be difficult to predict. Hazards associated with working alone in community settings.

Work Schedule: ACT is a 24-hour program and flexibility is required in order to meet and respond to coverage needs and individual residents’ needs. Shifts will vary to meet the needs of the program.  Full-time employees are required to work 40 Hours each week.  Monday through Friday- day and/or evening shifts. Weekends and Holidays- evening shifts on a rotating basis with ACT team members. Overnight and weekend on-call on a rotating basis with ACT team members. Regular and reliable attendance is required.

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.

Information Systems Administrator

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Distinguishing Features of Work:

A primary goal is to maximize agency efficiency as a behavioral health care provider through the use of information systems technologies. In support of this goal, a thorough technical knowledge of PCs, networks, and related operations is required, as well as the ability to effectively diagnose and resolve hardware and software failures. Incumbent serves as System Administrator for Active Directory, Mobile Phones, Multi-Functional Printers, networking infrastructure and various other HRCSB IT systems. The incumbent must possess the ability to work independently and manage multiple priorities and demands in support of MIS functions. Considerable accuracy, planning, problem‑solving skills, and independent judgment is required. In addition, the position requires working closely with agency staff, providing technical support, training, and advice. Supervision is provided by the IT Manager.

Major Essential Functions and Responsibilities:

  • Provides direct user support and guidance regarding PC and network software and hardware operations, capabilities and problems.
  • Provides other technical support to end‑users and/or toward system maintenance as needed and/or assigned.
  • Proactively supports and maintains various IT systems throughout the organization, pushing out upgrades, security patches, and new systems as required.
  • Security administration including – network monitoring and analysis Identity and access management maintaining security of hardware components managing software licensing, updates, and patching.
  • Tracks and determines needed software updates of various systems.
  • Installs, troubleshoots, and repairs/oversees vendor repairs of PC and network hardware and software (including computers, monitors, cabling, cards, printers, memory, etc)
  • Maintains access and security rights, critical network administrative functions, back‑ups, etc.
  • Designs, coordinates, and performs individual or group computer‑related training as assigned.
  • Records and maintains inventory of all computer equipment.
  • Orders and tracks PC and network hardware, software, and supplies, including peripherals such as printers, cabling, cards, modems, etc.
  • Relocations, storage, and disposal within any physical limitations.
  • Creates and maintains IT Dept and user documentation material, including IT Dept Standard Operating Procedures, system design documentation, and Intranet based HOWTOs, Frequently Asked Questions, and quick reference sheets.
  • Assists with producing and maintaining agency Intranet and Internet content.
  • May produce reports for agency management and users.
  • Responsible for special projects and other duties as assigned.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Assures compliance with agency policies and regulations in the execution of assigned duties.
  • Deploys and/or coordinates with third party vendors to deploy network infrastructure and components, including servers, hubs, routers, switches, modems, cabling, etc.
  • Deploys and maintains network services, including file servers, mail servers, web servers, database servers, directory services, authentication services, phone services, access control services, tele psychiatry services, etc.
  • Monitors performance and proper operation of infrastructure components to ensure proper operation and high availability. Quickly corrects problems as they arise.
  • Works closely with the IT Manager to coordinate rotating evening and weekend on-call schedule, responding to critical events as appropriate.
  • Documents and quickly corrects issues and incidents.
  • Maintains written backup procedures and performs regular backups of all critical systems in accordance with those procedures.
  • Works closely with the IT Manager to plan enhancements and modifications.
  • Provides cross training to other IT staff to allow limited coverage of critical tasks during periods of absence.
  • Assists clerical staff in the maintenance and operation of telephone systems.
  • Provides backup coverage for other Information Systems staff:
  • Provides direct technical assistance with variety of computer hardware and software, including desktop workstations, office automation software, and mobile devices.
  • Installs desktop hardware and software.

 

Required Knowledge, Skills and Abilities:

Thorough technical knowledge of PC and network hardware and software installation, operation, and support (Microsoft Office, Microsoft Windows 10, Active Directory Management). Some knowledge of Unix/Linux installation and administration is desired. Strong organizational skills. Ability to effectively manage assigned routines with minimal supervision; ability to meet assigned deadlines; good judgment and problem‑solving skills; ability to communicate effectively in writing and in person; ability to keep abreast of evolving information systems technology; ability to manage projects, process data, and generate reports with attention to detail. Commitment to internal service, good interpersonal and excellent teamwork skills, dependability, accuracy, and efficiency.

Knowledge in the following areas desired:

  • Command line level administration and management of Linux and Windows operating systems
  • PowerShell scripting
  • SMB, HTTP, DNS, SMTP, LDAP, MySQL, and SQL server software
  • Exchange Mail services
  • Active Directory/LDAP authentication services
  • TCP/IP routing and packet filtering
  • Security vulnerabilities and techniques for defending against them
  • Network intrusion detection techniques
  • Encryption technologies, including PKI, Digital Certificates, and PGP
  • Building and managing local-area, wide-area networks, and wireless networks

Some knowledge of the following is preferred:

  • Web application development and Web standards
  • Scripting in languages such as Perl, PHP, Python, Ruby, and awk.

Minimum Experience and Education:

Completion of associate’s degree/certificate in a business or computer‑related field, preferably supplemented by formal computer training/course work, or higher. Five years experience in technical support operations, preferably in a public and/or healthcare agency; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Considerable experience in the use/operation of PC and network hardware and software. Experience in user support of PC word processing, spreadsheet, database, and Internet/Intranet applications. Some experience with Linux system administration is desirable.

Work Location: CSB facilities located in Harrisonburg, Virginia OR other local training space(s)/location(s) which may be available.

Work Hazards: Some hazards associated with moving and lifting computer equipment, including bending and stooping, and working with exposed electronic circuitry. Occasional exposure to dusty environments.  Minimal hazards associated with human services environment.

Work Schedule: Regular office hours Monday through Friday; additional hours as needed to perform job requirements.

Additional Requirements:

  • Valid driver’s license with acceptable driving record.
  • Background Check

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.

Crisis Stabilization Unit Nurse (LPN or RN)

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Major Essential Functions:

  1. Assist in the safe storage, handling, and administration of IM and oral medications in compliance with state and federal law, departmental guidelines, and Community Services Board policy and procedure, as well as safe storage and handling of necessary medical supplies.
  2. Prepares medication for regular delivery to client, checking medication orders for accuracy. Records medication delivery on log sheet in accordance with written procedures.
  3. Practices good venipuncture techniques and administers intramuscular injections under the direction of the medical prescriber.
  4. Provides basic medical assessment to consumers, including monitoring client vital signs.
  5. Monitors clients for the development of side effects of medications, reporting this to the prescriber and documenting such in the client case record.
  6. Assist with calling in medication ordered by prescriber to pharmacies as authorized by physician.
  7. Assist with arranging and coordinating laboratory testing as ordered by medical staff.
  8. Assist with obtaining prior authorizations from insurance companies for client medications as ordered by the physician or nurse practitioner.
  9. Assists in providing therapeutic interventions in both individual and group settings to persons who are in crisis due to their mental health status.
  10. Completes medical admission process and medical discharge process for individuals being admitted to or discharged from the program; including to ensure that consumers are discharged with adequate supplies of medication and resources to obtain continued supplies.
  11. Assists residents with daily living tasks as needed, including general facility upkeep, laundry, meal preparation, and transportation.
  12. Responsible for the cleaning and upkeep of the medication room and other program areas on a routine basis.
  13. Provides medication, health, and wellness education on an individual and group basis to residents of the facility as part of the expectation for Health Literacy Counseling which must be provided by an RN/LPN or Licensed/LE.
  14. Responds to emergency situations that occur and appropriately involves other providers, including other program staff, agency emergency services staff, emergency medical services, and law enforcement, as needed.
  15. Accurately completes clinical documentation and other paperwork as required.
  16. Documents client contacts and maintains client records in accordance with established Board policy and procedure.
  17. Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  18. Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  19. Is responsible for other duties as assigned, consistent with established Board policy.

 

Required Knowledge, Skills and Abilities:

  • Thorough knowledge of the principles and practices of nursing.
  • Adherence to the code of ethics of the nursing profession.
  • Knowledge of principles, practices, and techniques involved in the diagnosis and treatment of individuals with mental health, and co-occurring disorders both individually and in a group setting.
  • Knowledge of mental health, substance abuse and co-occurring, treatment interventions both individually and in a group setting.
    • Ability to problem-solve and respond quickly to crisis situations.  Ability to function calmly in stressful situations.
  • Basic knowledge about mental illness and the use of psychotropic medication in its treatment.
  • The ability to assess both general health problems and medication side effects.
  • Ability to organize and attend to detail in the delivery of medication.
  • Good interpersonal skills.
  • Ability to deal positively and constructively with changes and new challenges.
  • Demonstrated good judgment, and the ability to work with considerable autonomy.
  • The ability to work comfortably with a wide diversity of both professional staff and clients is required.

 

Minimum Education and Experience:

Graduation from an accredited college or nursing school with a degree or diploma in practical nursing, current licensure as an LPN in the Commonwealth of Virginia, plus one year of nursing experience which includes experience working with mental health clients, OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities.  Preferred eligibility to register as a QMHP (Qualified Mental Health Professional) or QMHP-eligible with the State of Virginia. Staff member is responsible for submitting proof of license renewal to the Human Resources office.

Additional Requirements:

  • Mandt Training
  • CPR Certification
  • AED Training
  • Valid Driver’s License with acceptable
  • Background check with favorable results