Data and Business Analyst

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Distinguishing Features of Work:

A primary goal is to ensure the timely and accurate collection and processing of data related to CSB clinical, administration, and service delivery, and report accordingly to state regulators. This position submits reports to DBHDS per the annual Performance Contract and any other required state reporting. This position works with a wide range of CSB staff to achieve desired data quality to assist the CSB in complying with state reporting requirements. The incumbent is familiar with the agency Electronic Health Record (EHR) system, and secures necessary data from that system. The incumbent will compile and distribute the monthly Agency Performance Report (APR) and other internal reports for management use.

The incumbent will evaluate available data and provide reports to CSB management for business use, including tracking State dashboards. The incumbent will assist in the analysis and utilization of data and outcomes related to services. The incumbent will require independent judgment, the exercise of a high level of discretion, and the use and application of data review, analysis and reporting techniques, such as BI. The incumbent will possess the ability to comprehend and apply regulatory and policy requirements necessary to meet data and reporting requirements. The incumbent must possess excellent verbal and written skills and be able to organize and prioritize time sensitive tasks. Incumbent will interact with directors, supervisors, clinical staff, IT and administrative staff as needed to respond to questions, provide feedback, and to ensure high quality data reporting.

 

Major Essential Functions:

  • Performs business-critical processes to achieve the required service and data integrity; includes related data entry and data processing responsibilities.
  • Provides guidance on data collection processes, standards, and automated system reports to improve data quality, provides technical assistance and/or re-training.
  • Identifies missing data and follows up on its collection; monitors the integrity and reliability of data collection processes; works collaboratively with other stakeholders to enhance data collection processes for accuracy and thoroughness within staff time/resource constraints.
  • Works collaboratively with IT staff in researching and resolving data and/or report errors/problems; as needed, performs gross data output checks of State Performance Reports, CCS reports, and other state extract reports. Data analysis can include staff time allocation as requested.
  • In coordination with the Manager, Director of Administrative Services and Executive Director, establishes and monitors performance against Performance Contract targets; generates and submits these and other assigned reports.
  • Contributes to the state submission of CSB accountability reports as required under the Performance Contract and/or General Assembly action.
  • Maintains a thorough understanding of state data reporting and outcome measures, providing analysis and follow up as applicable to QI responsibilities and Performance Contract or General Assembly mandated services.
  • Becomes proficient in use of agency Electronic Health Record (EHR) system, exporting required data for required reports.
  • Performs or coordinates the processing of data in support of monthly Agency Performance Report, works with affected staff to maximize the accuracy and utility of these reports.
  • Has experience in the use and application of data review, analysis and reporting techniques such as Power BI or similar applications.
  • Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect.
  • Makes effective use of available technology, including computers, e-mail, and voice mail in order to enhance customer service.
  • Responsible for special projects and other duties, as assigned, consistent with established policies and procedures.
  • Cross-train with and assist Munis Administrator position as needed.

Required Knowledge, Skills and Abilities:

  • Knowledge and experience in data analysis and reporting required, including the use of application such as Power BI. The ability to meet date-certain deadlines and manage routines with minimal supervision; liaison abilities, including flexibility and knowledge of various administrative systems; ability to engage in appropriate independent actions and take appropriate initiative per agency policies, federal/state personnel law, and related regulations ability to balance competing principles in data management; sound judgment.
  • Familiarity with healthcare reporting and regulations, especially as related to outcome measurement principles and techniques.
  • Technical ability with data reporting background, with either an Electronic Health Record (EHR) system, BI, or related experience.

 

Minimum Education and Experience:

Graduation from an accredited college or university with a degree in public administration, computer science or a related area; Possess strong knowledge of databases and business intelligence tools. Experience working with healthcare, or, any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

 

 

Equipment: Telephone, copy machine, PC and/or other designated computer hardware, designated software, adding machine.

 

Work Environment: General office environment with normal lighting levels, temperature ranges, air quality, ventilation, and noise levels.

 

Work Location: 1241 North Main Street Office, Harrisonburg, Va.

 

Work Hazards: Minimal hazard associated with human services environment.

 

Work Schedule: Monday through Friday, regular office hours; additional hours as needed to perform job requirements. Regular and reliable attendance required.

 

HIPAA Access Level 2:  Full read/write access to protected health information (PHI), limited to the minimum necessary, for all clients directly served or assigned, as well as all clients indirectly served through case consultation, clinical supervision, program management, or coverage requirements. Staff at Level 2 are allowed to seek out client PHI as necessary to perform their assigned duties, but are expected to exercise due precautions to limit exposure to any PHI which is outside the scope of their need to know. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Other Requirements:

Valid Driver’s License with an acceptable driving record.

Employment is contingent upon passing a background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States

HRCSB is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact recruitment@hrcsb-client-stage.stage4.estlandhosting.com.